Shipping POLICY
At URShopping.net, operated by EDGE BYTES LLC (EIN: 99-2420683), we are committed to delivering your orders in a timely, reliable, and cost-effective manner. This Shipping Policy outlines our shipping methods, timelines, fees, and other important details regarding the delivery of your purchases.
For any questions or concerns regarding shipping, you can contact us at:
Email: support@urshopping.net
Phone: +1 989-303-3920
Address: 418 Broadway Ste N, Albany, NY 12207, United States
1. Shipping Methods
We offer the following shipping options to meet your needs:
Standard Shipping: Estimated delivery within 5-10 business days.
Expedited Shipping: Estimated delivery within 2-5 business days.
Express Shipping: Estimated delivery within 1-3 business days.
Delivery times are estimates and may vary due to unforeseen factors such as weather, holidays, or carrier delays.
2. Shipping Fees
Shipping fees depend on the weight, dimensions, and destination of the package. Fees will be calculated and displayed during checkout.
Standard Shipping: [Specify fee or state if it’s free over a certain order value]
Expedited Shipping: [Specify fee]
Express Shipping: [Specify fee]
Promotional free shipping offers may be available on certain orders or during special promotions.
3. Order Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays) from the date of purchase. Processing time may be extended during peak shopping periods or promotional events.
Once your order is processed, you will receive an email with your tracking information.
4. Shipping Restrictions
We currently ship to addresses within the United States. Unfortunately, we do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
If you have any special shipping requests, please contact us at support@urshopping.net, and we will do our best to accommodate you.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. You can also log in to your account on URShopping.net to check the status of your order.
6. Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact our support team at support@urshopping.net within 7 days of the delivery date. We will investigate the issue and take appropriate action, which may include a replacement or refund.
To process claims for lost, stolen, or damaged packages, we may require photos of the damaged item, proof of delivery, or other relevant information.
7. Delivery Delays
While we strive to meet our delivery timelines, delays may occur due to factors beyond our control, including weather events, natural disasters, and carrier disruptions. We are not responsible for delivery delays caused by these factors.
If your order is delayed, please check the tracking information provided in your shipping confirmation email or contact our support team for further assistance.
8. Address Changes
If you need to update your shipping address after placing an order, please contact support@urshopping.net as soon as possible. We will do our best to accommodate changes before the order is shipped.
Once an order has been shipped, we are unable to modify the shipping address.
9. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, refusal of delivery, or failure to pick up from a carrier location, we will notify you via email.
Reshipping Fees: You may be responsible for the cost of reshipping the package to the correct address.
To avoid delays, please double-check your shipping address before finalizing your purchase.
10. Changes to This Shipping Policy
We may update or modify this Shipping Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed.
Need Assistance?
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: support@urshopping.net
Phone: +1 989-303-3920
Address: 418 Broadway Ste N, Albany, NY 12207, United States